Support

Print Orders & Tracker Help

Print Orders & Tracker

Move from design to physical production

Print Orders and Print Tracker help planners manage production after a card, envelope, poster, or sign is designed. These pages are for ordering, tracking, and auditing what has already been sent to print.

Print orders Production tracking Delivery

Before placing an order

  1. Open the exported PDF or image file locally.
  2. Check size, bleed/margins, spelling, and guest-specific data.
  3. Confirm quantity.
  4. Confirm shipping address and timeline.
  5. Place a small test order when practical before a full batch.

Tracker statuses

StatusMeaning
Draft/designingThe file is not ready to order.
Ready to orderDesign is approved but not submitted.
OrderedSubmitted to production/vendor.
In productionVendor is processing/printing.
ShippedThe order has shipped.
DeliveredPlanner/couple received the order.
Issue/holdNeeds follow-up before relying on it.

What belongs here

ItemWorkflow
Invitations/cardsUse Invitation Studio first, then track print production here.
EnvelopesUse Envelope Studio first, then track print batches here if ordered externally.
Posters/signsUse Poster Studio first, then track production here.
Thank-you cardsUse Thank-You Studio first, then track if printed/ordered.

Practical rule

Print is unforgiving
Once printed, bad data becomes expensive. Always test guest names, addresses, QR codes, and theme contrast before production.

Need more help?

If you have tried the checks on this page and the issue still is not resolved, open a support ticket with the couple/site name, the page you were using, and what you expected to happen.