RSVP & Guest Access
Control what guests can see and when they can respond
RSVP and access settings determine whether guests can submit responses, whether the guest portal shows editable forms or read-only summaries, and which guest-only sections unlock after RSVP.
RSVP modes
Guest portal
Read-only states
Current access model
| Mode | Guest behavior |
|---|
| Open | Guests can respond or update allowed RSVP fields. |
| Pending / preview | Planner can test guest pages without fully opening the RSVP period. |
| Closed | Guest portal should show read-only RSVP, special-event, and lodging summaries with instructions to contact the couple for changes. |
| Wedding week/day | Guest-facing planning content should favor schedule, lodging, table, media, and day-of information over editing. |
Before opening RSVP
- Confirm Site Settings has the correct RSVP mode and deadline.
- Confirm guest names and households in Manage Guests.
- Confirm meal options and icons are saved and persist after refresh.
- Confirm special events are configured and only visible to invited guests.
- Test a known guest login from desktop and mobile.
Guest-only sections
| Section | Access rule |
|---|
| Schedule | Visible after RSVP if configured; keep it prominent in the guest portal. |
| Music requests | Available only after RSVP when the music module is enabled. |
| Wedding Day Media | Available only after RSVP and only when the planner/admin has enabled it. |
| Lodging | Should be condensed around actual hotel choices and become summary-only when changes are closed. |
| Special events | Visible only to guests included in those events and summary-only when RSVP is closed. |
Troubleshooting access
| Issue | Likely fix |
|---|
| Guest cannot log in | Check exact guest name, email/phone, household, and whether the quick-access behavior is enabled. |
| Guest sees the wrong person | Check duplicate names, bad household grouping, or stale test URL. |
| Guest can edit after RSVP closed | Check portal mode and RSVP state in Site Settings. |
| Guest media appears too early | Confirm Wedding Day Media toggle and RSVP-gated behavior. |
Need more help?
If you have tried the checks on this page and the issue still is not resolved, open a support ticket with the couple/site name, the page you were using, and what you expected to happen.